← Encyclopedia

Troll

## Internet Trolling Internet trolling is the deliberate use of provocative, deceptive or insulting messages to upset others, attract attention or disrupt a conversation. It differs from disagreement or legitimate criticism because the troll’s primary objective is the reaction rather than the honest exchange of information. Trolling can provide a short-term sense of attention, excitement, belonging or control. Research also associates habitual trolling with loneliness, revenge-seeking, hostility, low empathy and compulsive online behavior. The temporary reward can reinforce the habit while further damaging relationships and reducing opportunities for genuine human connection. Trolling is a behavior, however—not a psychiatric diagnosis—and the label alone should not be used to diagnose an individual. Breaking the pattern begins with recognizing the emotional reward being sought. Helpful measures include delaying responses, avoiding communities and accounts that trigger the behavior, no longer checking for angry reactions, and replacing hostile participation with constructive interests and relationships. Counseling—particularly cognitive behavioral therapy—may help when trolling is driven by persistent anger, loneliness, depression or poor impulse control. Because trolling is learned and reinforced behavior, it can also be unlearned.